SHIPPING INFORMATION
Your handcrafted treasures, delivered with care worldwide
Processing Time
Each piece is handmade to order with love and care.
- • Standard orders: 3-5 business days
- • Custom orders: 5-7 business days
- • Rush orders: Contact us for availability
Shipping Rates
United States
$5 flat rate | FREE over $50
Canada
$12 flat rate | FREE over $75
International
Calculated at checkout
Delivery Times
After processing, estimated delivery times are:
- • US Domestic: 3-7 business days
- • Canada: 7-10 business days
- • Europe: 10-14 business days
- • Rest of World: 14-21 business days
International Orders
We ship to most countries worldwide!
Please note: International customers are responsible for any customs duties, taxes, or fees that may apply in their country.
Tracking Your Order
Once your order ships, you'll receive an email with tracking information. You can also track your order anytime through the Polar customer portal.
Track My Order →Shipping Carrier
We primarily ship via USPS for domestic orders and USPS International for international shipments. All packages include tracking and are carefully packaged to ensure your jewelry arrives safely.
Holiday Shipping
During peak holiday seasons (November-December), please allow an additional 2-3 business days for processing. We recommend ordering early to ensure delivery by your desired date!
Lost or Damaged Packages
While rare, if your package is lost or arrives damaged, please contact us immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.